Shipping policy
Lucky Pearl Scoops — Shipping & Delivery Policy
Thank you for shopping with Lucky Pearl Scoops! 💗🐚
We carefully prepare each order so your surprise prizes arrive safely.
Shipping
We currently ship within the United States using UPS Ground.
Shipping charges are calculated at checkout based on your delivery address and package details.
Once your order has shipped, you will receive an email with tracking information when available.
Delivery times vary depending on your location and the shipping carrier. Carrier delays may occasionally occur.
Order Processing
Orders are prepared as quickly as possible. Processing times may vary depending on order volume and the time needed to select and package your prizes.
Estimated shipping dates shown at checkout are not guaranteed delivery dates.
Local Delivery
We offer local delivery within 20 miles of our shop location in Prattville, Alabama, for a flat fee of $10 per order.
After you place your order, we will contact you to arrange a convenient delivery time.
Local delivery is available only to addresses within our designated delivery area.
Incorrect Shipping Addresses
Please double-check your shipping address before completing your purchase.
If you notice an error, contact us as soon as possible. We cannot guarantee that an address can be changed once an order has shipped.
Missing or Damaged Packages
If your package arrives damaged or you experience a delivery problem, please contact us at luckypearlscoops@gmail.com with your order number and details.
We will review the situation and help determine the appropriate next steps.
Contact Us
For shipping or delivery questions, email:
Thank you for supporting Lucky Pearl Scoops, where every scoop brings a little happiness! 💕