Lucky Pearl Scoops — Return & Refund Policy

Thank you for shopping with Lucky Pearl Scoops! 💗🐚

All surprise scoop sales are final.

Because each Lucky Pearl Scoop contains surprise prizes selected according to the scoop results, we do not accept returns or exchanges for change of mind, personal preferences, or disappointment with the particular prizes received.

Damaged, Defective, or Incorrect Items

We want every customer to have a wonderful experience!

If your order arrives damaged, defective, or incorrect, please contact us within 7 days of delivery at:

luckypearlscoops@gmail.com

Please include your order number, a description of the problem, and clear photographs when possible.

We will review the issue and, when appropriate, arrange a replacement, refund, or another suitable resolution.

Missing Items

If you believe an item is missing from your order, please contact us within 7 days of delivery so we can investigate.

Refunds

Approved refunds will be issued to the original payment method. Processing times depend on your payment provider.

Your Legal Rights

Nothing in this policy limits any rights or remedies available to customers under applicable law.

Thank you for supporting Lucky Pearl Scoops, where every scoop is a little surprise! 💕